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NDIS
The NDIS is a wonderful opportunity for customers to access their funding to cover the cost of the preparation and delivery of their meals. If you have any questions about how we can help you access your NDIS funding for meals, please email us at referrals@homechef.com.au
Self Managed/ Plan Managed
- Email a copy of your NDIS plan to referrals@homechef.com.au to enable the GST free pricing on your new Home Chef account. If you require assistance with this, please ask your Support Coordinator to email it through on your behalf.
- Start ordering your meals which will be delivered to you by one of our friendly drivers.
- A copy of your invoice will be emailed the afternoon before your order is delivered – we require your email, or your Support Coordinators email address. This invoice can then be submitted to the NDIA (for self managed) or your Plan Manager (for plan managed) for 70% reimbursement. *Please note – we do not email invoices directly to Plan Managers on your behalf.
NDIA Managed
- Contact your Support Coordinator to request a quote for our meals from referrals@homechef.com.au.
- Once both you and your Support Coordinator have approved the quote, we will send you a NDIS Service Agreement to fill in and sign.
- When we have received your signed agreement, our Package Team will create your service booking on the NDIA Portal. However, if you are on the new NDIS PACE System, then your support coordinator will need to register Home Chef as a provider, as well as register the item code ‘01_022_0120_1_1’ for the preparation and delivery of meals.
- Once confirmed, our friendly Package Team will be in contact with you so you can start ordering your meals with us.
| Item Category |
Self / Plan Managed Customer Price (ex. GST) |
NDIA Managed Customer Price (25%) (ex. GST) |
NDIA Provider Invoice (75%) (ex. GST) |
|---|---|---|---|
| Petite Meal | $10.00 | $2.50 | $7.50 |
| Regular Main Meal | $11.60 | $2.90 | $8.70 |
| Large Main Meal | $13.20 | $3.30 | $9.90 |
| Pureed Meal | $14.00 | $3.50 | $10.50 |
| Breakfast Meal | $9.20 | $2.30 | $6.90 |
| Soups | $6.40 | $1.60 | $4.80 |
| Desserts | $4.80 | $1.20 | $3.60 |
| Bites | $6.00 | $1.50 | $4.50 |
| Regional Delivery Fee Zone 1 | $11.36 | N/A | $11.36 |
| Regional Delivery Fee Zone 2 | $15.00 | N/A | $15.00 |
A $5.00 per order administration and service charge will be invoiced directly to the NDIA, and payable from the clients NDIS budget.
The minimum order for Self/Plan Managed is $58.00 and for NDIA Managed is $14.50. All are equivalent to $63.80 full price or 5 regular meals. Whilst there is no maximum order, your plan may have a budget limit you can order each week or fortnight to ensure your funding will last.
NDIS customers are not charged GST in accordance with ATO guidelines. All prices above are not including GST.
What’s our Satisfaction Guarantee?
We guarantee our meals, so if you are not satisfied with our meals or our service call our customer care team and we will either replace, credit or redeliver your order to your satisfaction.